Support Center

(Please have your Proof of Purchase when calling Buffalo Technical Support)
Technical Support and firmware upgrades for Buffalo products are restricted to the country/region of purchase.
To determine your support details and contact information, please refer to the information below:


Office Address 3rd Floor, Charn Issara Tower II 2922/138 New Perchburi Road, Khwang Bangkapi, Khet Huay-Kwang, Bangkok 10320, Thailand
Tel 66-2661-6666 / 66-2261-2900
Fax 66-2661-6564 (Sales) / 66-2661-6990 (Product) / 66-2661-6910 (Services)
Call Center 02-661-7998

Please add following information when you send your inquiries in the e-mail.

  • * Your First/Last Name
  • * Product Name (Product name starts from “TS-**”, “LS-**”, “HD-**” or “W**-” etc.)
  • * Serial Number (14-digits numbers on the products)
  • * Firmware version (if your products are NAS or Wireless)
  • * OS Version